FieldCalc support

Help for your next job record.

FieldCalc supports iPhone and iPad running iOS 17 or later. For help, email dylan120liu@gmail.com with the app version, iOS version, device model and steps to reproduce the issue. Do not send customer photos, addresses, Apple Account credentials or payment details unless support specifically asks for the minimum information needed.

Projects and offline work

Confirmed changes are saved on your device first. You can keep creating projects, calculating materials, adding photos and generating PDF reports without an internet connection.

iCloud sync

iCloud sync is optional and requires FieldCalc Pro. In FieldCalc, open Settings and turn on “Sync my projects with iCloud.” If sync needs attention, your device copy remains available. Check that you are signed in to iCloud and try “Sync Now” when a connection is available.

Measurements

AR-assisted length estimates are optional and work best with good tracking, clear surfaces and short distances. They are estimates only. Re-measure manually and verify product specifications and local requirements before purchasing or building.

Restore FieldCalc Pro

Open Settings and choose “Restore Purchase.” The restoration must use the same Apple Account that purchased FieldCalc Pro. For billing, refund or Apple Account questions, contact Apple Support.

Backups and exports

Use “Create ZIP Backup” in Settings for an independent copy of projects, photos, templates, drafts and measurement preferences. Save the ZIP in a location you control. PDF and ZIP exports may contain customer information and job-site photos.

Privacy

Read the FieldCalc Privacy Policy for details about local storage, optional iCloud sync, permissions and exports.